CUPA GROUP does not trace telephone calls, nor do we employ user identification methods. In addition, we do not generate or maintain internal connection logs containing Internet Protocol (IP) addresses, so no information about you will be available to CUPA GROUP. Complaints submitted to the Complaint Channel generated from your computer will be received through a secure internet port and we do not track or display user names. In this way, we will not use the information for any reason other than to submit it to the Compliance Committee for appropriate handling.
CUPA GROUP informs you that your data is treated confidentially and is used exclusively internally and for the purposes indicated. Therefore, we do not transfer or communicate your data to any third party, except in the cases provided for by law, or if the user expressly authorises us to do so.